{"id":983,"date":"2020-04-01T04:57:27","date_gmt":"2020-04-01T04:57:27","guid":{"rendered":"https:\/\/www.apxium.com\/canada\/?page_id=983"},"modified":"2024-11-01T04:36:42","modified_gmt":"2024-11-01T04:36:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.apxium.com\/uk\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1585717085344{background-color: #171716 !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;sec-pad&#8221;][vc_column_inner el_class=&#8221;d-md-block d-none&#8221; width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner el_class=&#8221;text-center&#8221; width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;100px&#8221; el_class=&#8221;d-lg-block d-none&#8221;][vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;sec-head&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;d-md-block d-none&#8221; width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;sec-pad icon-list&#8221; css=&#8221;.vc_custom_1584357374048{background-color: #f2f2f2 !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class=&#8221;ul-check ul-list&#8221;]<i>Effective Date: 30\/10\/2024<br \/>\n<\/i><\/p>\n<p>OneBox Professionals UK Limited, Company Number 11615417 (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), values the privacy of individuals who use our products and services. This Privacy Policy outlines how we collect, use, store, share, and protect personal information provided to us, as required by Canadian privacy laws.<\/p>\n<h3><b>1. Scope of This Privacy Policy<\/b><\/h3>\n<p>This Privacy Policy applies to personal information received from individuals and businesses, including information about your customers (\u201cPersonal Information\u201d). Please ensure you have obtained any necessary consents to provide this data to us.<\/p>\n<h3><b>2. Policy Updates<\/b><\/h3>\n<p>We may update this Privacy Policy from time to time. Any updates will be posted on our website at <a href=\"http:\/\/www.apxium.com\/uk\/privacy-policy\/\">www.apxium.com\/uk\/privacy-policy\/<\/a> , with changes effective immediately upon posting.<\/p>\n<h3><b>3. Information We Collect<\/b><\/h3>\n<p><b>a. Information Provided by You<\/b><\/p>\n<p>We collect Personal Information from users of our platform and their customers when you input data into our platform. This may include:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Contact Information<\/b>: Name, address, phone number, email, and similar details.<\/li>\n<li aria-level=\"1\"><b>Financial Information<\/b>: Full bank account numbers and\/or credit card numbers.<\/li>\n<li aria-level=\"1\"><b>Detailed Personal Information<\/b>: Dates of birth and other identity information.<\/li>\n<\/ul>\n<p>We assume that you have obtained all necessary consents from your customers to provide their information to us.<\/p>\n<p><b>b. Information from Third Parties<\/b><\/p>\n<p>In some cases, we may collect your customers&#8217; personal information from third-party sources, such as:<\/p>\n<ul>\n<li aria-level=\"1\">Credit reporting agencies;<\/li>\n<li aria-level=\"1\">Authorized representatives, such as financial or legal advisors;<\/li>\n<li aria-level=\"1\">Employers;<\/li>\n<li aria-level=\"1\">Publicly available information; and<\/li>\n<li aria-level=\"1\">Any other organisations disclosed in the &#8220;Sharing Personal Information&#8221; section below.<\/li>\n<\/ul>\n<p><b>c. Information from Social Media<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you choose to link your account or provide us access to certain personal information stored by third-party social media sites (such as Facebook or Twitter), we may receive data controlled by those sites, subject to your privacy settings on those platforms.<\/span><\/p>\n<p><b>d. Data About Platform Usage<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We collect data on your interactions with our platform, such as usage patterns and activity logs.<\/span><\/p>\n<h3><b>4. How We Use and Process Personal Information<\/b><\/h3>\n<p>We use Personal data to:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deliver our services, including customer support;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Resolve disputes, collect fees, and troubleshoot issues;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prevent potentially prohibited or illegal activities and enforce agreements;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customise, measure, and improve our platform\u2019s layout and content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide targeted marketing and promotional offers, with consent;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verify information with third parties for accuracy.<\/span><\/li>\n<\/ul>\n<h3><b>5. Data Security and Storage<\/b><\/h3>\n<p>We store and process personal information securely on our platform. To protect personal information, we implement physical, technical, and administrative safeguards, including:<\/p>\n<ul>\n<li aria-level=\"1\">Firewalls and data encryption;<\/li>\n<li aria-level=\"1\">Physical access controls to our data centres; and<\/li>\n<li aria-level=\"1\">Access authorization controls.<\/li>\n<\/ul>\n<h3><b>6. Data Sharing and Disclosure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We do not sell or rent your personal data. However, we may disclose personal data to the following parties:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Service Providers<\/b><span style=\"font-weight: 400;\">: Outsourced providers who assist in delivering our services, such as billing and marketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Credit Reporting Agencies<\/b><span style=\"font-weight: 400;\">: For credit checks where necessary.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Professional Advisors<\/b><span style=\"font-weight: 400;\">: Including accountants, auditors, and lawyers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Government and Regulatory Authorities<\/b><span style=\"font-weight: 400;\">: When required by law.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Business Partners<\/b><span style=\"font-weight: 400;\">: For managing events or marketing activities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Related Companies<\/b><span style=\"font-weight: 400;\">: To provide a comprehensive service offering.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Where we transfer data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place in line with UK GDPR.<\/span><\/p>\n<h3><b>7. Consequences of Not Providing Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If certain personal information is not provided, we may be unable to deliver our services effectively.<\/span><\/p>\n<h3><b>8. Unsolicited Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any unsolicited personal data we receive will be destroyed or anonymized unless necessary for our operations or if required by law.<\/span><\/p>\n<h3><b>9. Data Subject Rights<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Under the UK GDPR, you have the following rights:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Access<\/b><span style=\"font-weight: 400;\">: Request copies of your personal data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Rectification<\/b><span style=\"font-weight: 400;\">: Request correction of inaccurate data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Erasure<\/b><span style=\"font-weight: 400;\">: Request deletion of your data in specific circumstances.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Restrict Processing<\/b><span style=\"font-weight: 400;\">: Request limited processing under certain conditions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Data Portability<\/b><span style=\"font-weight: 400;\">: Receive a copy of your data in a structured, machine-readable format.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to Object<\/b><span style=\"font-weight: 400;\">: Object to data processing for certain purposes.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To exercise these rights, please contact us using the contact form on our website.<\/span><\/p>\n<h3><b>10. Cookies and Similar Tracking Technologies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our website uses cookies and similar technologies to enhance user experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cookies are small files containing information that are stored on your device when you visit a website. They allow the website to recognize your device on subsequent visits. We use two types of cookies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Session Cookies<\/b><span style=\"font-weight: 400;\">: These are temporary cookies that only remain on your device while you browse our website. They are deleted when you close your browser.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Persistent Cookies<\/b><span style=\"font-weight: 400;\">: These cookies remain on your device until they expire or are manually deleted. They are used to remember preferences and settings to improve future visits.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We use the following types of cookies on our website:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Strictly Necessary Cookies<\/b><span style=\"font-weight: 400;\">: These cookies are essential for you to navigate our website and use its features, such as accessing secure areas. Without these cookies, certain services, like logging in, cannot be provided.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Functional Cookies<\/b><span style=\"font-weight: 400;\">: These cookies allow our website to remember choices you make, such as your username for login. For example, if you opt to save your login credentials, a pseudonymized version of this data will be stored locally on your device to facilitate easier login while keeping your information secure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analytics Cookies<\/b><span style=\"font-weight: 400;\">: We use analytics cookies, including those provided by Google Analytics, to understand user interaction with our site. These cookies help us learn how long visitors stay on our site, which pages are most frequently visited, and how users navigate to Apxium. This data helps us improve our website and content. For more information on how Google Analytics collects and processes your data, please visit Google&#8217;s information page on data privacy.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Third-Party Cookies<\/b><span style=\"font-weight: 400;\">: These cookies are set by external services, such as social media platforms or advertising partners, and may be used to enhance our services or deliver relevant advertisements. They are governed by the privacy policies of the respective third parties.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We require your consent to place certain cookies on your device, especially for analytics, functional, and third-party cookies. When you first visit our site, you will see a banner asking for your consent. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most web browsers allow you to manage cookies through their settings. Adjusting these settings may impact your experience on our website.<\/span><\/p>\n<h3><b>11. Marketing Communications<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We assume consent to use or disclose personal information for business communications unless you inform us otherwise. You may opt out of marketing communications at any time by following the instructions provided in each communication.<\/span><\/p>\n<h3><b>12. Sensitive Information<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We do not collect sensitive information (such as racial or ethnic origin, political opinions, health data, etc.) unless with explicit consent or as permitted by law.<\/span><\/p>\n<h3><b>13. Complaints<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you believe we have breached your privacy rights, please contact us on 0203 7699544. Should you not be satisfied with our response, you have the right to lodge a complaint with the Information Commissioner\u2019s Office (ICO).<\/span><\/p>\n<h3><b>14. Contact Us<\/b><\/h3>\n<p>For any questions about this Privacy Policy or our data handling practices, please contact us at:<\/p>\n<p><b>OneBox Professionals UK Limited<\/b><br \/>\n6th Floor, 2 London Place, Barbican, London EC2Y 5AU<br \/>\nTelephone: 0203 7699544[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1585717085344{background-color: #171716 !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;sec-pad&#8221;][vc_column_inner el_class=&#8221;d-md-block d-none&#8221; width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner el_class=&#8221;text-center&#8221; width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;100px&#8221; el_class=&#8221;d-lg-block d-none&#8221;][vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;sec-head&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;d-md-block d-none&#8221; width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;sec-pad icon-list&#8221; css=&#8221;.vc_custom_1584357374048{background-color: #f2f2f2 !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class=&#8221;ul-check ul-list&#8221;]Effective Date: 30\/10\/2024 OneBox Professionals UK Limited, Company Number 11615417 (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), values the privacy of individuals who use our products &hellip; <a href=\"https:\/\/www.apxium.com\/uk\/privacy-policy\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy policy - Apxium UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Apxium UK\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row&#8221; 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